Creating experiences that give back
At One Retail, social value is woven into everything we do. Guided by our Social and Climate Promises, our mission is to create lasting change for people, communities and the planet, helping to shape a future that gives back more than it takes.
Our Social Promise
People are the cornerstone of our business. Here are a few ways we’re creating opportunities, fostering inclusion and recognising excellence.
- Breaking barriers: As part of Compass Group UK & Ireland’s Mission to One Million, we provide employment opportunities to those who need them most.
- Inclusive opportunities: We’re dedicated to helping those living with physical and mental disabilities find accessible employment opportunities through internships and placements.
- Career development: From apprenticeships to leadership training, we invest in career pathways that open doors and support progression.
- Diversity networks: With five employee networks – Women in Food, Pride in Food, Ability, You Matter, and Within – we ensure every voice is heard and every individual feels valued.
- Recognising talent: We celebrate our people through initiatives like the Barista of the Year Awards, which showcase their incredible skills and achievements.
Our Climate Promise
We’re setting the standard for sustainable retail, with a bold commitment to achieving Net Zero by 2030.
- Net Zero roadmap: As the first in our industry to release a detailed transition plan, we’re paving the way for others to follow.
- Resource efficiency: We’re innovating to reduce energy and water use while managing waste responsibly.
- Food waste solutions: Partnerships with Olio, FareShare and Too Good To Go help redistribute surplus food and reduce waste.
- Grounds to Grow: Coffee grounds are given a second life, offered to customers for use in gardens, compost or creative recipes.
- Sustainable supply chain: Through initiatives like Pitch Social Events, we invite small businesses and VCSEs to showcase their offerings, creating new opportunities within our supply chain.
Partnerships with purpose
Our work goes beyond retail. Through strong community partnerships and impactful initiatives, we create spaces that bring people together, drive change and inspire progress.
Respite, connection and comfort for all
Beyond sustainability and social impact, we create retail environments that prioritise well-being. From dedicated NHS staff hubs to calm, welcoming communal areas, our spaces are designed to offer respite, connection and comfort for all.
At One Retail, we’re not just building retail spaces - we’re building a better future. Partner with us and be part of something bigger than business - a retail experience that uplifts, inspires and leads the way in positive change.
Got a question?
Whether you're looking for more information on our services or want to discuss a potential partnership, we'd love to hear from you. Drop us a message, and we'll get back to you shortly.